Question: What is the furthest out I can book a Flight and Hotel package?

Answer: 11 Months

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Question: What is the furthest out I can book a Cruise?

Answer: 2-3 Years depending on the destination

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Question: What is the furthest out I can book a flight only?

Answer: 11 Months

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Question: How far out can I book a hotel only reservation?

Answer: 1-2 Years depending on the destination

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Question: When do I need to do my online check in for a flight?

Answer: 24 hours before the flight time

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Question: How early should I arrive to the airport before a flight?

Answer: 2-3 hours

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Question: When should I complete the online check in for a cruise?

Answer: 2-3 Months prior to sailing

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Question: What time should I show up to the cruise port on sailing day?

Answer: The earliest check in time is usually 11am - 12pm

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Question: What is a credit card authorization form and when do I need it?

Answer: A form that needs to be signed and sent back to the agency with a copy of my CC front and back and my ID,

This is required when booking any last minute travel within 30 days of the departure date

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Question: What is the cancelation policy?

Answer: Without insurance all reservations are non refundable and non changeable.

With insurance the trip is covered up to 80% of the total trip cost minus the cost of the insurance

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Question: Where can I do a currency exchange?

Answer: At the local airport, at the destination or at a local currency exchange in my city

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Question: What are the different classes of air?

Answer: Economy, Coach, Business class and First class

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Question: What is a future travel credit and how long is it good for?

Answer: It depends on the vendor and type of credit but typically 1 year

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Question: What is the usual check in and check out times for a hotel?

Answer: Check in is 3pm and check out is 11am

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Question: How to book a trip with special needs?

Answer: Depending on what the special needs are, we can call the cruise line or hotel to request a handicapped

accessible room, with flights we can request a handicapped accessible row

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Question: What is a cruise onboard credit or OBC?

Answer: An on board credit is a credit that can be used on the trip to cover drinks, spa treatments & excursions

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Question: What documents do guest need to travel?

Answer: Travel within the US requires either a Real state ID, or a passport for travelers 18 years or older,

for international travel all guests regardless of age need a valid passport and in some

cases a travel visa as well depending on the destination

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Question: What documents do guests need to take a cruise?

Answer: For international sailings, All guest will need a valid US passport and in some cases a Visa may be required.

For cruises sailing from a US port and returning to the same US port guest 18+ years old can use a valid US passport

or a Real Drivers License and original birth certificate. Guests under 18 years old can use a original birth certificate

 

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Question: Destination Wedding rules?

Answer: In most destinations the bride and groom will need to be in the country or island for at least 2-3 full days before the ceremony to get married legally. If not they can proceed with a ceremony but it will not be a legal wedding

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Question: Group cruise bookings?

Answer: A group cruise booking usually has a minimum requirement of 8 rooms, guests will have a specific date for

the 1st deposit then another date for a 2nd deposit, after that then the final payment is due. Group cruises

sometimes give amenity points that the guest can use for some special activities on board​​

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Question: What to know about traveling with an infant?

Answer: Infant (lap child) An infant is a child under the age of two traveling on the lap of an adult. An infant must be under the age of two for the duration of the vacation. You will also have the option to purchase a seat for an Infant

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International airline fees for infants
International air taxes and fees may apply and will vary by airline and destination. Charges for infants will be included in the vacation package total or payment will be required at the airport at the time of travel depending on the airline.  Reminder: All infants traveling on international flights require a passport

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